Terms & Conditions
Article 1 – Definitions
1. Student Company/Studentenbedrijf: One or more students from an Dutch educational institution who, as part of their curriculum, form a company under the legal and fiscal responsibility of Stichting Jonge Honden.
2. Stichting Jonge Honden: A foundation that enables educational institutions to allow students to participate in the student company concept. Stichting Jonge Honden is responsible for financial processing, insurance, and reporting to the Tax Authorities.
3. Stichting Studentenbedrijf: Responsible for managing the websites www.studentenbedrijf.nl and shop.studentenbedrijf.nl.
4. Educational Institution: The school or university with which Stichting Jonge Honden has an agreement to offer the student company concept.
5. Cooling-off Period: The period during which the customer can cancel their purchase.
6. Users: All visitors to the webshop.
7. Customers: A person who makes a purchase without a business motive.
8. Right of Withdrawal: The right of the customer to cancel a purchase during the cooling-off period.
9. Distance Contract: A sales agreement concluded via the internet or phone.
10. Model Withdrawal Form: A standard form the customer can use to cancel, included in the appendix of these terms.
Article 2 – Student Company Details
1. The student company operates under the Chamber of Commerce (KvK) and VAT number of Stichting Jonge Honden.
2. Stichting Jonge Honden is responsible for the financial, fiscal, banking, and legal actions taken by the student company.
Foundation Address: Stichting Jonge Honden Kleiwerd 42 9746 CV Groningen
KvK Number: 01166795
VAT Number: NL8215 17 338 B01
Article 3 – When These Terms Apply
1. These terms apply to every offer from the student company and every agreement made via the internet or phone.
2. Before making a purchase, the customer must read the terms. If this is not possible, the terms will be sent digitally so the customer can store them.a
Article 4 – The Offer
1. If an offer has limited validity or is subject to conditions, this is clearly stated.
2. The offer includes a clear description of the product or service. If images are used, they match the actual product. Mistakes in the offer are not binding.
3. The offer includes all information the customer needs to understand their rights and obligations.
Article 5 – The Agreement
1. The agreement is concluded when the customer accepts the offer and meets the stated conditions.
2. If the offer is accepted online, the customer receives a confirmation by email. If no confirmation is received, the customer may cancel the agreement.
Article 6 – Right to Cancel
1. The customer may cancel a purchase within 14 days (cooling off period) without giving a reason. The student company may ask why but the customer is not obligated to answer.
2. The cooling-off period begins on the day the customer receives the product.
3. For services and digital content, the 14-day cooling-off period starts on the day of the agreement. If the student company has already incurred costs for the service, the customer must pay these costs.
4. Refunds will only be issued to bank account numbers registered in the Netherlands
Article 7 – Customer Obligations During the Cooling-Off Period
1. During the cooling-off period, the customer must handle the product and packaging with care and only use it as would be done in a store.
2. If the product’s value is reduced due to the customer’s handling, the customer may be held liable.
Article 8 – How to Cancel and Related Costs
1. To cancel, the customer must notify the student company within the cooling-off period using the model form or in another clear way.
2. The customer must return the product as soon as possible, but no later than 5 working days. This is not necessary if the student company offers to collect the product.
3. The product must be returned with all accessories and, if possible, in the original packaging.
4. The customer bears the risk of return shipping and the return shipping costs.
Article 9 – What the Student Company Must Do in Case of Cancellation
1. The student company confirms the cancellation by email.
2. It refunds all payments made for the returned product, excluding the cost of return shipping.
3. Refunds will only be issued to bank account numbers registered in the Netherlands
Article 10 – Exceptions to the Right to Cancel
The customer cannot cancel if they:
- Ordered a custom-made product.
- Bought a perishable product.
- Opened a sealed product that cannot be returned for hygiene reasons.
- Bought a product that has been irrevocably mixed with other goods.
- Opened sealed audio or video recordings.
Article 11 – The Price
1. Prices include VAT and will not be increased during the validity of the offer, except due to VAT rate changes.
2. Price increases within 3 months of the agreement are only allowed if required by law.
3. Price increases after 3 months are only allowed if the customer can cancel the agreement.
Article 12 – Quality and Additional Warranty
1. The student company guarantees that products and services comply with the agreement and legal requirements.
2. Additional warranty is a promise that exceeds the legal obligations of the student company.
3. Additional warranty does not affect the customer’s statutory rights.
Article 13 – Delivery and Execution
1. The student company handles the order with care and delivers as quickly as possible, within 30 days at the latest.
2. If delivery is delayed, the customer will be informed within 30 days and may cancel the agreement at no cost.
3. The risk of damage or loss lies with the student company until delivery.
Article 14 – Payment
The customer must pay directly via iDEAL unless otherwise agreed. Refunds will only be issued to bank account numbers registered in the Netherlands
Article 15 – Additional Rules
1. The customer is informed that they are buying from a student company, which operates differently than a regular business.
2. The customer takes this into account with orders, returns, and communication.
- See https://studentenbedrijf.nl/wat-is-een-studenten-bedrijf/ for more information.
3. The student company operates under the Chamber of Commerce and VAT number of Stichting Jonge Honden.
4. Stichting Jonge Honden is responsible for financial, fiscal, banking, and legal steps within the defined rules.
5. Teachers at affiliated educational institutions monitor student compliance with the rules.
6. Stichting Jonge Honden, Stichting Studentenbedrijf, and supervising teachers have access to orders and customer data to support the educational activities.